Privacy Policy.

1. Scope

This Privacy Policy applies to the VAULTED website at vaultedseller.com, including its early-access form, informational pages, blog, and browser-based site assistant. It does not govern third-party websites or services that have their own privacy practices.

2. Information we collect

Information you provide

When you join early access, contact us, or send feedback, we may receive information such as:

• Your name and email address.
• The kinds of cards or collectibles you sell and your approximate listing volume.
• Descriptions of your seller workflow, current tools, and the problems you want VAULTED to address.
• Your interest in product testing and your consent to receive product communications.
• Any other information you choose to include in an email or message.

Information collected automatically

Our website host and technical service providers may automatically process basic connection and request information, such as IP address, browser type, device type, requested pages, timestamps, and security logs. This information is generally used to deliver, secure, and troubleshoot the site.

Site assistant

The VAULTED site assistant may send the question you type and recent assistant conversation context to a server-side AI service so it can generate a response. Do not submit sensitive personal, marketplace account, payment, customer, or confidential business information through the public website assistant.

3. How we use information

We may use the information described above to:

• Manage the early-access list and evaluate testing interest.
• Respond to questions, feedback, and support requests.
• Send early-access, product, testing, and release communications you requested.
• Understand seller needs and improve VAULTED's features, content, and workflows.
• Operate, protect, diagnose, and maintain the website.
• Comply with applicable law and enforce our terms.

4. How we share information

VAULTED does not sell or rent your personal information. We may disclose information in these limited circumstances:

• Service providers. Providers may process information on our behalf to host the site, deliver form submissions, send requested downloads and communications, or protect the service. Some forms use FormSubmit to route submissions to VAULTED, and checklist requests may use an email delivery provider to send the requested download link.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to lawful requests.
• Business changes. Information may be transferred as part of a merger, financing, acquisition, sale of assets, or similar business transaction, subject to applicable law.

5. Cookies and analytics

VAULTED does not currently use advertising cookies or an analytics platform on this website. The website or its hosting providers may use essential technical storage or logs needed to deliver and secure the site. If we add analytics, advertising technologies, or other nonessential cookies, we will update this policy and provide any notices or choices required by law.

6. Retention and security

We retain personal information for as long as reasonably needed for the purposes described in this policy, including maintaining early-access records, responding to requests, meeting legal obligations, and resolving disputes. We may delete or anonymize information when it is no longer needed.

We use reasonable administrative and technical measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

You may ask to access, correct, or delete personal information you have provided to VAULTED by emailing hello@vaultedseller.com. We may need to verify your request and may retain information where permitted or required by law.

You can stop product emails by using any unsubscribe instructions included in the message or by contacting us. Service or transactional messages related to a request you make may still be sent when necessary.

8. Children's privacy

The website and early-access program are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.

9. Changes to this policy

We may update this policy as VAULTED, the website, or applicable requirements change. We will post the revised policy here and update the date at the top. Material changes may also be communicated through the website or by email when appropriate.

10. Contact us

Questions or requests about this policy can be sent to hello@vaultedseller.com.